Custom software platforms. World-class contact centres. Technology consulting. We turn complex challenges into elegant solutions.
Custom platforms from concept to production
Genesys Cloud deployments & CX solutions
Strategy & roadmapping for growth
Got an idea? A problem no off-the-shelf tool can solve? We design and build production-ready software -- SaaS platforms, internal tools, mobile apps.
Start a projectExpert Genesys Cloud implementation, omnichannel deployment, and AI-powered customer experience solutions.
Strategic technology guidance to help you make the right decisions, from roadmapping to architecture design.
Reimagining the gift-giving experience
A platform that splits every gift three ways: 50% to the recipient, 25% invested tax-free, and 25% to a charity of their choice.
wishbank.co.zaConstruction technology for the modern builder
Digital tools for small-to-medium builders. SnagTrack for defect management, project tracking, and client communication in one platform.
buildtoolbox.ioWe're a team of software engineers, CX specialists, and technology consultants who turn complex business challenges into elegant solutions.
Since 2023, we've built custom platforms, deployed enterprise contact centres, and helped businesses across industries harness technology to grow.
No jargon, no fluff -- just technology that works.
Free tools to assess your readiness and estimate project timelines.
Evaluate your organisation's readiness for cloud contact centre adoption. Get a personalised roadmap.
Get time and cost estimates for your Genesys Cloud implementation based on your specific requirements.
Comprehensive assessment evaluating readiness across technology, processes, and people.
Compare against industry standards and identify gaps
Receive prioritized recommendations based on your responses
Share comprehensive insights with stakeholders
Answer the following questions to evaluate your organisation's readiness for cloud contact centre adoption
Evaluate your current technology infrastructure and its readiness for cloud integration.
Assess your integration needs and the complexity of your current systems landscape.
Evaluate your organisation's change management capabilities and readiness for transformation.
Evaluate your operational readiness for a cloud contact centre model.
Evaluate how well a CCaaS solution aligns with your business goals and strategies.
Here's your comprehensive CCaaS readiness assessment
Network, cloud, and systems readiness
API capabilities and system integration
Change management and leadership
Processes and operational maturity
Vision, objectives, and budget clarity
Personalised insights based on your assessment
Your organisation demonstrates a solid foundation for CCaaS adoption with a readiness score of 75%. This indicates you have many of the necessary elements in place, but there are still areas that require attention before proceeding with a migration.
Your strongest area is Operational Considerations (85%), suggesting your contact centre operations are well-positioned for a cloud transition. Your Technology Infrastructure (80%) is also relatively strong, providing a good technical foundation.
Focus areas for improvement include Integration Requirements (65%), which indicates potential challenges with system integrations during migration.
Compare your readiness to industry standards
Recommended next steps for CCaaS adoption
Critical first steps to prepare for CCaaS adoption
Build your foundation for a successful migration
Establish sustainable processes for long-term success
Get instant estimates for your Genesys Cloud implementation.
Loading Genesys Implementation Calculator...
Custom platform, contact centre, or strategy engagement -- let's talk.